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Fiido Support & Contact
How can we help?

Get in contact with our professional support team. Whether you’ve got a question about your order or ebike, we will respond within 24 hours to your message with the answers to all of your questions.

How to Get in Touch

Help with my order

If you have other questions about the order, product, or shipping, we are happy to help you.

After-sales service

Something not right with your e-bike or accessories? We’ll help you step by step to help solve the problem.

Wholesale inquiries

If you are looking for the supply of low cost for businesses and resellers, please don't hesitate to contact us.

Brand promotion

For branding, public relations, media and influencer inquires, please contact us for further information.

Contact Fiido CTO

Welcome to submit more opinions about the products to our CTO——Keven

Company Name: Fiido technology co. limited

CR: 2651825

Company Address: Room 32, 11/F, Lee Ka Industrial Building, 8 Ng Fong Street, San Po Kong, Kln, Hong Kong, HK

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